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Customer Feedback

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Experience was very positive!"

"Service was competitively priced and the associate performing the cleaning was polite and willing to explain the process and answer questions. The overall experience was very positive." - J.K.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Carpets Look Amazing!"

"The rep that was sent out was so kind and patient as we tried to get our super nervous cat (that hides in our furniture) our the door. Our carpets look amazing!" - K.W.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"On time, fast, friendly"

"They were awesome! On time, fast, friendly, and the carpets look like new! I really wasn't even expecting the level of cleanliness Moises was able to get. Will absolutely use Zerorez again!" - C.C.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Very Pleased!"

"Love using Zerorez! They always do such a good job. My tech today, Brad, couldn't have been nicer! He took his time and explained everything so well and was very thorough. Very pleased!" - L.R.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Very pleasant"

"Dale was thorough in his work, very pleasant and polite. We were very pleased with the way our carpeting turned out. We would definitely recommend Zerorez to anyone needing their carpets cleaned." - J.C.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Professional and Personable!"

"Brad was great! Professional, personable & did a great job. My old carpets looks really great!" - S.F.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Fresh and Clean"

"Moises was phenomenal! We were running late and he waited in his van for us, with no complaint or attitude. We have a dog, which made things a little more challenging and Moises accommodated all of our requests. He did a fantastic job representing the company and my carpets smell so fresh and so clean...clean." - J.R.B.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Very Impressed!"

"The people you send out are always knowledgeable and professional. I was very impressed with Michael that came out on Saturday." - C.H.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Super Friendly Technicians"

"Super friendly technicians were very detailed and covered every inch. The house looks brand new, and I'm so grateful. So much so that we will definitely be implementing a no shoes in the house rule 😉" - M

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"No soapy residue!"

"The carpets always look great and smell great after the cleaning. No soapy residue to worry about and the technicians are always courteous and professional." - J.B.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

Repeat Customer

"From the time representative presented himself (company) very professionally. Greeted and explained about company, products, services. Went over how he was going to proceed with cleaning of furniture and carpets. Asked if I had any questions/concerns. Throughout the cleaning, representative (Brad) consulted with regards to satisfaction of what had been completed. Went over each item on invoice. Cleaned area of equipment. Checked to be sure that he had not damaged or soiled any areas. Will definitely call them back in the future." - C.B.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Polite and Professional"

"Tech was early for his appointment & went above what was thought possible. He took his time to make sure the job was done correctly & as if it was his own home. He was clean, polite & professional. Price was better than previous experiences with other vendors. Will use again. When asked about other projects, he was honest & said it was out of his skill set but his company does provide the services we asked about. Personally we prefer honesty to "fake it until you make it"." - T.H.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Very Professional!"

"Very accommodating and very professional. My daughter's room/carpet looks like new again!! :)" - T.R.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Great Job"

"Collin did a great job! I had already moved and needed someone to clean prior to my tenants moving in. He called me while at the house. He talked me through everything. Per my request he sent me pics of the progress. I'm very pleased and will definitely recommend Zerorez." - R.W.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"The carpets look awesome!"

"I was referred to Zerorez from a friend who had her carpets done. Making an appointment was super easy and the office staff are great. I just had Reagan come out to clean 4 bedrooms. He did a great job and got the job done quickly. The carpets look awesome! Will definitely use Zerorez in the future." - J.J.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Very professional and courteous"

"Collin was very professional and courteous. He explained what he could do after asking pertinent question, such as the age of the carpet and presence of pets. I have never had a better carpet cleaning." - P.C.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Very professional, affordable and quality work!"

"Zerorez did a fantastic job! Their representative Ben was very polite and went over everything with me before starting and then proceeded to work. Very professional, affordable and quality work! Highly recommend!" - R.C.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Carpets cleaned to my satisfaction"

"The scent was nice, not overpowering. I liked how it wasn’t a day or 2 for carpets to completely dry, but hours. Bradley took his time to ensure my carpets were cleaned to my satisfaction. He takes extreme pride in his work and it truly shows." - M.P.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Highly Recommend!"

"I would never put a surfactant on my carpet. Your powered water approach leaves no residue. the spots are gone and don't come back. Techs are educated and know their business. Highly recommend!" - J.M.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"No Harsh Chemicals!"

"No harsh chemicals. Pet stains removed where other products left a mark. Very professional and knowledgeable technician. I wish all service personnel I used in the past was as dedicated to their job as he was. He cared about the service he was providing." - A.B.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"HIGHLY RECOMMEND!!!!!"

"HIGHLY RECOMMEND!!!!! We are having a baby this week and I needed the carpets cleaned. They were able to squeeze me in very quickly. When Kevin got here, he was very professional. He showed me the living room when he was half done. I couldn't believe how dirty the carpet was! Very reasonable pricing too. Very happy and will definitely use them again!" - M.L.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"Kind and Thorough"

"I had 2 large dogs stay with me for a year. The carpets were destroyed. Zerorez made them look like new again. The technician was very good, kind and thorough. I am very happy." - P.G.

Zerorez Jacksonville 225 Sampson Way St. Augustine, Florida 32092 Varied

"We will definitely continue to use Zerorez."

"Very professional and efficient! Pleasantly answered all my questions. Planning on having them do our wood and tile floors next! We will definitely continue to use Zerorez." - C.H.