ZEROREZ® Jacksonville
(904) 287-5727

Preparing for Your Carpet Cleaning Jacksonville FL

Zerorez® Carpet and Rug Cleaning

It is our mission to make every customer a "raving fan". We consistently provide top-quality service at a fair price. We educate each customer as to the Zerorez process and the benefits it provides. We are honest in all our dealings and earn the trust and confidence of our customers through hard work and diligence. We improve the quality of life for our customers and their families by providing a clean and safe environment in which they can work and live.

Things to do before our carpet cleaners arrive

Thoroughly vacuuming before we come will greatly increase the effectiveness of our carpet cleaning process. We ask that you make arrangements to move any furniture that you would like us to clean under before we arrive. We can help you move light furniture but we do not move dining tables, entertainment centers, bookcases, beds, dressers, or other similarly heavy items. We also do not move anything with electronics attached (tv's, computers, lamps, etc). It normally takes about 6-8 hours for the carpets to dry after cleaning. If there is a particular area of your carpet you want to dry faster, ask the technician and he will place a high capacity fan on that area to accelerate the drying process.

Full payment is due at the completion of your carpet cleaning or other services. Your Zerorez technician accepts Checks, Visa, Master Card, Discover, or Cash. If you will not be present at the completion of the job, we can take payment over the phone at the time of booking your carpet cleaning or other service.

We price our carpet cleaning by the room. A room is considered any room up to 250 sq ft. We do not subtract footage under unmoved furniture. We do not combine rooms. Oriental rugs and other area rugs, stairs, and hallways are not considered the same as rooms and are priced differently. Be sure to clarify with your technician what you want cleaned and he will give you the actual pricing, before he begins cleaning (no surprises!). At Zerorez we provide superior carpet cleaning and also take special care of oriental rugs with our oriental rug cleaning spa. Oriental rug cleaning is specially handled to take care of its delicate fibers.

$$ How to get more for your dollar$$

During the initial walk-through, be sure to point out any areas of concern to your technician. He will give you an educated and honest evaluation of your carpet cleaning options and the potential outcomes.

We give 100% of our attention to you, while in your home. If there are any extra areas you would like cleaned or additional service done at that time, please let your technician know. Your technician will happily demonstrate any of our other cleaning services. In addition to chemical free carpet cleaning, we also clean area rugs, upholstery and leather furniture, tile & grout, granite countertops, and even air duct cleaning.

Pet stain carpet cleaning (urine, vomit & feces) and other odors can be difficult to remove. Please let us know if this is a concern of yours and we will send one of our certified Odor Control technicians. Their specialized training will ensure that the most effective techniques are presented to you in a professional manner. We have a very thorough and detailed Biological Disinfectant Program that is safe for both pets and children. Your carpet cleaning technician will inform you about the different options and the pricing for each.

To maintain the condition and extend the life of your carpet and upholstery, we highly recommend the application of our top quality stain protector. The carpet manufacturer most likely applied a stain protector during production, however; with time, wear, and professional cleaning, this protector is worn off. Your technician will be glad to show you a demonstration of our excellent stain protector and explain it's benefits and the cost associated with applying it.

And of course...

If you have any questions or concerns about your carpet cleaning in Jacksonville, please feel free to contact us. We would be more than happy to help you out!